How Jazz Built a Resilient & Automated Parts Supply Chain

In the highly competitive aviation sector, procurement speed, supplier diversity, and cost control are critical to maintaining operational readiness.

To modernize its processes, Jazz partnered with SkySelect to eliminate tedious manual processes and accelerate the RFQ lifecycle. By leveraging this automated procurement solution, the airline achieved unprecedented turnaround times, drastically reduced non-value-added labor, uncovered significant cost savings, and expanded its competitive supplier base.

The Challenge & Objectives

Traditional aviation parts procurement is often bogged down by manual tracking, fragmented communication, and slow supplier response times. Jazz identified several core areas for operational optimization:

• Reduce Manual Workload: Minimize the time procurement teams spend manually sending RFQs and tracking down individual line items.
• Accelerate the Purchasing Cycle: Drastically shorten the time elapsed from initial RFQ creation to receiving actionable quotes.
• Expand the Supplier Base: Engage more suppliers to ensure market-competitive pricing and supply chain resilience.
• Eliminate Non-Value-Added Activities: Automate routine tracking, follow-ups, and data entry so strategic buyers can focus on high-impact, strategic initiatives.

The Results

Deploying the procurement platform yielded immediate, qualitative, and measurable improvements across all core procurement metrics for Jazz:

• Increased Supplier Base & Depth: Nearly all part requests received multiple competitive quotes, ensuring deep market visibility, robust competition, and full compliance with internal sourcing rules.
• Rapid-Response Procurement: Response times for initial viable quotes decreased dramatically, significantly compressing the entire RFQ-to-order lifecycle.
• Reduced Manual Labor: A significant majority of parts were automatically processed and ready for ordering without manual intervention.
• Stronger Supplier Engagement: Secured consistently high response rates from historical PO suppliers, keeping trusted partners highly active in the digital bidding process.
• Bottom-Line Impact: Realized a notable overall reduction in total parts costs, driving direct financial savings for the airline.

Conclusion

By embracing automated procurement intelligence, Jazz successfully transformed its parts procurement from an administrative bottleneck into an agile, strategic asset.

The operational results prove that eliminating non-value-added work does more than just save time: it actively reduces costs and strengthens supply chain resilience. Armed with accelerated turnaround times and automated workflows, the Jazz procurement team is now equipped to scale operations efficiently without adding headcount or complexity.